Covid-19

Using the NHS Track and Trace app

Another change which we have implemented is the use of the NHS Track & Trace QR Code so you can upload your attendance details easily and quickly.  We have posted the QR codes on the walls of the pub.

Please click here to see what the posters look like.

The codes can be scanned with the NHS Track and Trace app. If you need any help scanning the QR code, please ask a member of staff.

Please ensure you scan the code EVERYTIME you visit The Boot. If you are unable to use the app you can still fill out a form manually with your details.

Face Masks – Latest Information

 

From Thursday, 24th September 2020, face masks MUST be worn inside The Boot at all times unless you are sat at a table and purchasing refreshments. You also do not need to wear a face mask if you are medically exempt. Please inform a member of our staff if this is the case. All staff will also be wearing masks when in public areas. Please ensure you always bring a mask with you. The staff will be policing the use of masks, however, please assist us to make sure they do not have to. When outside in the garden, masks do not need to be worn, but social distancing must be maintained at all times.

 

All of these points listed are to ensure the safety of our customers, staff and the entire UK general public. We all need to do our part to combat COVID-19 and the simple request to wear a face mask within the pub will help enormously. Regrettably, this is not optional though - this has now been put into legislation. There are fines for customers of at least £200, increasing with every offence, and potential fines of £10,000 for the establishment and worse still, possible closure orders. It pains us to have to implement these rules but unfortunately, we will not be able to admit you without one.

Getting a table –

  • To avoid disappointment we recommend you book a table in advance as we need to control numbers and you need to be sat at a table whether you are eating or just drinking.

  • As we are restricted on numbers, we will have to restrict you to 2 and a half hours at your table.

  • There will be NO seats at the bar. Customers cannot stand at the bar.

  • You are only able to book a table for up to six people. We are strictly adhering to “the Rule of 6”. This is regardless of being inside or outside.

  • If you do arrive early, You can stand on the patio but please avoid blocking the entrance and please adhere to social distancing. You are of course also welcome to remain in your car until it becomes appropriate to enter.

 

We need to know who you are! –

  • As required by the Government we will need to collect the contact details of everyone in your party – which will be held for 21 days only.

  • When you are taken to your table you will be given a form to complete with the contact details of your party. Please fill out immediately and return to your server.

  • PLEASE NOTE: As this is now Mandatory, if you decline to complete the form then we are not able to serve you and you will be asked to vacate your table and leave.

 

When you get here –

  • Entry will be via the patio doors with the other doors for exit only; these will be clearly signed.

Hand sanitiser –

  • There will be hand sanitisers located at different points in the pub including very importantly at entry and require you to please use these.

  • Please make sure you wash your hands if you visit the toilets as well!

 

How The Boot will look inside and out –

  • We have reconfigured the seating in and outside the pub so that there is at least 1 metre between tables and most cases you will have your back to the table closest to you.

  • You will be required to remain at your table at all times even in the garden, except if you have to visit the toilets.

  • Menus are laminated and will be wiped after every use.

  • On visiting the toilets we ask you to maintain as much distance from other guests as possible. Look for the signing system which will be in place informing you if access to the toilet area is available – red and green vacant/occupied signs on the door. Please use these.

  •  If walking to the toilet or exiting (even if only to have a cigarette) then you can wear a mask but this is not compulsory – please just ensure you ensure social distance.

Our Team –

The safety of our team and customers is of paramount importance. Your cooperation in making the team’s job as easy as possible would be appreciated. The role is not easy at the best of times, but the extra protocols make things even more complicated. We have relaxed the wearing of gloves. It has been scientifically proven that wearing gloves causes people to wash their hands less. With regular handwashing as recommended and demanded of our team, gloves have proven to offer little or no benefit and as such we have stopped. Staff will be socially distancing as much as is practical. Also if you feel that guests (inside or out) are not adhering to the 1m+ minimum then please raise this with a member of our team who will endeavour to address.

 

Our Team are completing a daily staff questionnaire that includes their own position, health, their close friends and family especially those they live with, whether they have symptoms, or come into contact with anybody with symptoms, and the risks that working in the environment presents. This gives us confidence that they are aware and will ensure that they adhere to the standards we expect and is expected of us.

 

When you have finished and are leaving –

  • All payments are to be made at your table whether inside or outside.

  • When you leave the pub please use the main doors of the pub, NOT the patio doors. If you are leaving the garden area do not re-enter the pub to reach the car park, please use the garden gate.

We have tried to create an environment that is relaxed and where we are asking staff and customers to assist us with the rules and regulations as well as use a level of common sense. We want customers to enjoy their visit without the environment being so sterile and clinical that it is not pleasant to be here. However we really do rely on our customers to support us and help us to adhere to these changes. It is time consuming and complex and we ask that you are patient with us – we are doing our best!

Thank you. 

Adele and the team.

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